Contact

Ask which option you should be using

Before the figure, before the date, before anything else. It is a two-minute conversation and it changes what every quotation you receive afterwards actually means.

Email hello@waderemovals.co.uk — the easiest way to reach us, because you can attach photographs of the access at both ends.

Hours Monday to Friday, 8am to 6pm. Saturday mornings. Anything sent outside those hours is picked up the next working day.

Coverage The whole UK mainland, Wales, Scotland and the islands a ferry serves, plus Europe by road and sea. Coverage by what the count usually is.

Quotes Begin on the quote form. No rate card appears on this site, because the figure depends on the volume, the access and the option — and none is known yet.

Second opinions If you have a quotation from somebody else and cannot tell which service it is for, send it. Working out the handling count in it costs you nothing.

The question to ask any removals firm

How many times will my things be picked up and put down. It is an ordinary question with a countable answer, and how readily a firm answers it tells you a good deal.

If the answer is two, ask where the vehicle spends the night on a long run and whether it is emptied. If the answer is that it goes through a depot, the count is four and the quotation should reflect a different service rather than a discount.

Send photographs of both ends

The approach, the front door, the staircase and anything a vehicle would struggle with. Three or four photographs from each address settle most access questions before anybody visits, and they take you a couple of minutes rather than an email exchange.

If something went wrong

Write and say so plainly. Your booking contract covers claims and the time limits on them, and we would far rather deal with it directly than leave you reading clauses on your own.